Sharetribe incident

Delay in search indexing

Resolved after 37 minutes, affecting Marketplace API and Integration API and 1 more, on January 25, 2024.

monitoring Jan 25, 2024, 03:04 PM UTC

There is currently approximately 20 minutes delay in user data indexing and the indexing is catching up.

Affected components

Marketplace APIIntegration APIConsole

investigating Jan 25, 2024, 02:28 PM UTC

We're experiencing high delay in search indexing. Listing and user queries may match against stale data.
identified Jan 25, 2024, 02:56 PM UTC

We've mitigated the issue and it only affects users data, but not listings. This, therefore, affects only the Integration API and Console.
monitoring Jan 25, 2024, 03:04 PM UTC

There is currently approximately 20 minutes delay in user data indexing and the indexing is catching up.
resolved Jan 25, 2024, 03:05 PM UTC

This incident has been resolved.

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