Resolved after 49 minutes, on September 6, 2024.
The search engine was partially unavailable between 00:19 and 01:08 UTC. This affected all the API endpoints that use search, e.g., the Marketplace API `/listings/query` endpoint. During this time, the endpoints that use search returned 5xx responses. Our system couldn't recover from the partial outage without manual intervention. We keep investigating why the system didn't recover automatically and how we can improve it to prevent similar outages in the future.
Update timeline
- resolved Sep 06, 2024, 07:17 AM UTC
The search engine was partially unavailable between 00:19 and 01:08 UTC. This affected all the API endpoints that use search, e.g., the Marketplace API `/listings/query` endpoint. During this time, the endpoints that use search returned 5xx responses. Our system couldn't recover from the partial outage without manual intervention. We keep investigating why the system didn't recover automatically and how we can improve it to prevent similar outages in the future.
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