ShareFile incident

Some ShareFile users may be experiencing issues with uploads and downloads on their accounts

Minor Resolved View vendor source →

ShareFile experienced a minor incident on March 31, 2026, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 07:47 PM UTC
Resolved
Mar 31, 2026, 10:06 PM UTC
Duration
2h 19m
Detected by Pingoru
Mar 31, 2026, 07:47 PM UTC

Update timeline

  1. investigating Mar 31, 2026, 07:47 PM UTC

    ShareFile customers may be experiencing issues with uploads and downloads. We are investigating this issue and we will provide updates here as soon as available.

  2. resolved Mar 31, 2026, 10:06 PM UTC

    The issue was specific to a single customer.