ShareFile incident

Some ShareFile customers may be experiencing issues with their ShareFile account

Notice Ongoing View vendor source →

ShareFile is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 02:37 PM UTC
Resolved
Ongoing
Duration
● 2h 7m
Detected by Pingoru
Jun 23, 2026, 02:37 PM UTC

Update timeline

  1. investigating Jun 23, 2026, 02:37 PM UTC

    Some ShareFile customers may be experiencing issues with AI File Renaming and AI File Validation for Document Request Lists. We are investigating this issue and we will provide updates here as soon as available.

  2. investigating Jun 23, 2026, 02:49 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 23, 2026, 04:15 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 23, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring results.