ShareFile incident

ShareFile customers with Storage Zones Controllers are not operational at this time.

Notice Resolved View vendor source →

ShareFile experienced a notice incident on July 10, 2026 affecting ShareFile®, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 04:12 PM UTC
Resolved
Jul 14, 2026, 03:06 PM UTC
Duration
3d 22h
Detected by Pingoru
Jul 10, 2026, 04:12 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Jul 10, 2026, 04:12 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 14, 2026, 03:06 PM UTC

    Storage Zones Controller customer access is currently being restored. Recovery instructions have been provided directly to account owners.