ShareFile incident

RightSignature / eSignature uploads are failing.

Critical Resolved View vendor source →

ShareFile experienced a critical incident on June 30, 2026, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 09:53 AM UTC
Resolved
Jun 30, 2026, 12:40 PM UTC
Duration
2h 46m
Detected by Pingoru
Jun 30, 2026, 09:53 AM UTC

Update timeline

  1. investigating Jun 30, 2026, 09:53 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 30, 2026, 09:58 AM UTC

    **Identified** - The issue has been identified and a fix is being implemented.

  3. investigating Jun 30, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring results.

  4. investigating Jun 30, 2026, 10:19 AM UTC

    The issue has been identified and a fix is being implemented.

  5. investigating Jun 30, 2026, 11:17 AM UTC

    A fix has been implemented and we are monitoring results.

  6. investigating Jun 30, 2026, 11:51 AM UTC

    This incident has been resolved.

  7. resolved Jun 30, 2026, 12:40 PM UTC

    This incident has been resolved.