Resolved after 1 hour 12 minutes, affecting Channels Android and Channels iOS, on January 14, 2026.
The issue affecting login on Channels has been resolved. The fix has been fully deployed to all app stores, and normal service has been restored. We apologize for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Jan 14, 2026, 11:55 AM UTC
We’re currently investigating a login issue affecting our Channels native application on both iOS and Android. Some users may be unable to login into the application. We understand how disruptive this is and are working urgently to identify the root cause. We’ll provide the next update within 1h or sooner if we have more information. Stay informed via our Status Page.
- investigating Jan 14, 2026, 11:55 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 14, 2026, 12:36 PM UTC
A fix has been applied and we are actively monitoring for any further issues as the update is redistributed through the app stores. If you continue to experience login issues on Channels, please close and reinstall the application on your mobile device.
- resolved Jan 14, 2026, 01:08 PM UTC
The issue affecting login on Channels has been resolved. The fix has been fully deployed to all app stores, and normal service has been restored. We apologize for any inconvenience caused and thank you for your patience.
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