Shakepay incident

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Major Resolved View vendor source →

Shakepay experienced a major incident on November 10, 2025 affecting Website and Buy and sell and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 08:50 AM UTC
Resolved
Nov 10, 2025, 09:36 AM UTC
Duration
45m
Detected by Pingoru
Nov 10, 2025, 08:50 AM UTC

Affected components

WebsiteBuy and sellMobile apps

Update timeline

  1. investigating Nov 10, 2025, 08:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 10, 2025, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2025, 09:36 AM UTC

    This incident has been resolved.