Seven Senders incident

Seven Senders Label API - Service intrerruption: 11:26:31 – 11:31:59

Resolved on January 28, 2025, affecting Label Service - General.

resolved Jan 28, 2025, 11:35 AM UTC

Today, the Seven Senders Label API experienced an outage from 11:26:31 to 11:31:59 due to a planned infrastructure update. During the deployment process, an unexpected issue arose. Upon identifying the problem, we promptly reverted to the previous stable version to restore service. We are conducting a thorough investigation to understand the root cause and implement measures to prevent similar incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding

Started
Jan 28, 2025, 11:35 AM UTC
Resolved
Jan 28, 2025, 11:35 AM UTC
Duration
–
Detected by Pingoru
Jan 28, 2025, 11:35 AM UTC

Affected components

Label Service - General

Update timeline

  1. resolved Jan 28, 2025, 11:35 AM UTC

    Today, the Seven Senders Label API experienced an outage from 11:26:31 to 11:31:59 due to a planned infrastructure update. During the deployment process, an unexpected issue arose. Upon identifying the problem, we promptly reverted to the previous stable version to restore service. We are conducting a thorough investigation to understand the root cause and implement measures to prevent similar incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding

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