Seven Senders incident
Seven Senders Label API - Service intrerruption: 11:26:31 – 11:31:59
Resolved on January 28, 2025, affecting Label Service - General.
Today, the Seven Senders Label API experienced an outage from 11:26:31 to 11:31:59 due to a planned infrastructure update. During the deployment process, an unexpected issue arose. Upon identifying the problem, we promptly reverted to the previous stable version to restore service. We are conducting a thorough investigation to understand the root cause and implement measures to prevent similar incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding
Affected components
Update timeline
- resolved Jan 28, 2025, 11:35 AM UTC
Today, the Seven Senders Label API experienced an outage from 11:26:31 to 11:31:59 due to a planned infrastructure update. During the deployment process, an unexpected issue arose. Upon identifying the problem, we promptly reverted to the previous stable version to restore service. We are conducting a thorough investigation to understand the root cause and implement measures to prevent similar incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding
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