Seven Senders incident
SDA Posteitaliane - Creation of labels not possible due to issues of the carriers API (or timeouts)
Resolved after 3 hours 20 minutes, affecting SDAposteitaliane IT, on April 7, 2025.
Dear customer, we are currently facing issues with the API of SDA/Posteitaliane. Therefore we are not able to create labels for the carrier SDA Posteitaliane. We already reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of SDA Posteitaliane! Please note this only affects the API connection of the carrier SDA Posteitaliane. The offline integration of SDA Posteitaliane as well as all other carriers are up and running!
Affected components
Update timeline
- investigating Apr 07, 2025, 11:10 AM UTC
Dear customer, we are currently facing issues with the API of SDA/Posteitaliane. Therefore we are not able to create labels for the carrier SDA Posteitaliane. We already reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of SDA Posteitaliane! Please note this only affects the API connection of the carrier SDA Posteitaliane. The offline integration of SDA Posteitaliane as well as all other carriers are up and running!
- resolved Apr 07, 2025, 02:30 PM UTC
This incident has been resolved.
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