Seven Senders incident

Shipment API degradation – resolved.

Resolved after 8 hours 15 minutes, on June 11, 2025.

resolved Jun 11, 2025, 10:24 AM UTC

We have had a service degradation in our shipment and customs shipment API. → from: 2025-06-11 – 01:50 (CEST) → until: 2025-06-11 – 11:15 (CEST) As a result Some requests to create customs shipments have mistakenly resulted in 4xx. All systems are operational. The issue is resolved. We are fixing the gaps in the data, will be complete today EOB.

Started
Jun 11, 2025, 12:00 AM UTC
Resolved
Jun 11, 2025, 08:15 AM UTC
Duration
8h 15m
Detected by Pingoru
Jun 11, 2025, 12:00 AM UTC

Update timeline

  1. resolved Jun 11, 2025, 10:24 AM UTC

    We have had a service degradation in our shipment and customs shipment API. → from: 2025-06-11 – 01:50 (CEST) → until: 2025-06-11 – 11:15 (CEST) As a result Some requests to create customs shipments have mistakenly resulted in 4xx. All systems are operational. The issue is resolved. We are fixing the gaps in the data, will be complete today EOB.

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