Resolved after 9 hours 58 minutes, affecting Evri UK, on August 14, 2025.
We are currently experiencing issues with EVRI’s API, which is causing partial error messages for some label requests. We have already contacted the carrier and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of EVRI. Please note: This issue only affects the API connection with EVRI. The offline integration for EVRI, as well as all other carriers, is fully operational.
Affected components
Update timeline
- investigating Aug 14, 2025, 09:58 AM UTC
We are currently experiencing issues with EVRI’s API, which is causing partial error messages for some label requests. We have already contacted the carrier and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of EVRI. Please note: This issue only affects the API connection with EVRI. The offline integration for EVRI, as well as all other carriers, is fully operational.
- resolved Aug 14, 2025, 07:56 PM UTC
This incident has been resolved.
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