Seven Senders incident
SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API
Resolved after 17 minutes, affecting SDAposteitaliane IT, on October 8, 2025.
The SDA API recovered, and the label creation is working again. We apologize for the inconvenience on behalf of SDA/Poste Italiane IT!
Affected components
Update timeline
- investigating Oct 08, 2025, 02:48 PM UTC
Dear customer, due to the carrier's API being unavailable, we are currently unable to create SDA/Poste Italiane IT labels. We reached out to the carrier and are waiting for them to resolve the issue. We apologize for the inconvenience on behalf of SDA/Poste Italiane IT! Please note this only affects SDA/Poste Italiane IT; all other carriers are up and running!
- resolved Oct 08, 2025, 03:05 PM UTC
The SDA API recovered, and the label creation is working again. We apologize for the inconvenience on behalf of SDA/Poste Italiane IT!
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