Setu incident

PAN outage

Major

Ongoing since 04:31 AM UTC, affecting PAN.

investigating Oct 28, 2026, 04:31 AM UTC

Dear Customer, We want to inform you that our PAN verification services are currently facing intermittent outages due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu

Started
Oct 28, 2026, 04:31 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Oct 28, 2026, 04:31 AM UTC

Affected components

PAN

Update timeline

  1. investigating Oct 28, 2026, 04:31 AM UTC

    Dear Customer, We want to inform you that our PAN verification services are currently facing intermittent outages due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu

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