Setu incident

Reverse Penny Drop - Provider 2 outage

Major

Resolved after 1 hour 3 minutes, affecting Reverse Penny Drop (Reverse Penny Drop - Provider 2), on October 28, 2026.

investigating Oct 28, 2026, 04:05 AM UTC

Dear Customer, We want to inform you that our Reverse Penny Drop services are currently facing intermittent outages due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu

Started
Oct 28, 2026, 04:05 AM UTC
Resolved
Oct 28, 2026, 05:08 AM UTC
Duration
1h 3m
Detected by Pingoru
Oct 28, 2026, 04:05 AM UTC

Affected components

Reverse Penny Drop (Reverse Penny Drop - Provider 2)

Update timeline

  1. investigating Oct 28, 2026, 04:05 AM UTC

    Dear Customer, We want to inform you that our Reverse Penny Drop services are currently facing intermittent outages due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu

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