Setu incident

Digilocker Aadhar Fetch Document Errors

Minor Ongoing

Setu is currently experiencing a minor incident affecting Digilocker, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 03, 2026, 11:01 AM UTC
Resolved
Ongoing
Duration
● 1h 18m
Detected by Pingoru
Oct 03, 2026, 11:01 AM UTC

Affected components

Digilocker

Update timeline

  1. investigating Oct 03, 2026, 11:01 AM UTC

    Dear Customer, We want to inform you that our Digilocker services are currently facing intermittent errors on Aadhar Fetch document requests due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu