Seton Hall University Outage History
Seton Hall University is up right nowPingoru has recorded 49 incidents for Seton Hall University: 19 in the last 12 months and 10 in the last 90 days.
Incidents, newest first
Minor February 13, 2025 Duo Two-Factor Call and Text Disruption 7h 3m Duo Two Factor
Started Feb 13, 2025, 07:09 PM UTC· resolved Feb 14, 2025, 02:13 AM UTC
- identified Feb 13, 2025, 07:09 PM UTC
Duo is currently experiencing an issue affecting phone call and text message (SMS) authentication. If you rely on these methods to log in, you may experience delays or failures. While Duo is actively working on a resolution, please use an alternative method: 🔹 Duo Push Notification – Open the Duo Mobile app and approve the login request. 🔹 Passcode from Duo Mobile App – Open the app and enter a generated passcode. For more details on authentication methods, visit: https://www.shu.edu/technology/duo-two-factor-updating-devices.html
- resolved Feb 14, 2025, 02:13 AM UTC
Duo has confirmed that all services have been fully restored.
Minor February 12, 2025 IHS Wireless Connectivity Issue 5h 23m Network and Internet
Started Feb 12, 2025, 07:30 PM UTC· resolved Feb 13, 2025, 12:54 AM UTC
- investigating Feb 12, 2025, 07:30 PM UTC
The Department of Information Technology is investigating a wireless issue on the IHS campus that is preventing users from logging into the campus SSID wireless network. As an alternative, users should connect to the Shunet network. We are actively working to resolve the issue and will provide further updates as new information becomes available.
- resolved Feb 13, 2025, 12:54 AM UTC
The wireless issue affecting the IHS campus SSID network has been resolved. Users should now be able to log in and connect as usual. If you continue to experience any issues, please contact the Technology Service Desk for further assistance.
Notice January 21, 2025 Banner Outage 58m Banner
Started Jan 21, 2025, 04:47 PM UTC· resolved Jan 21, 2025, 05:45 PM UTC
- investigating Jan 21, 2025, 04:47 PM UTC
Access to Banner, the University’s primary system for student, finance, and HR operations, is currently unavailable. This outage is impacting all Banner services, including Banner Admin Pages, Banner Self-Service (which encompasses Student, Employee, and Faculty Banner Self-Service links and Banner Page Builder applications), as well as third-party applications such as Axiom and Workflow. The Department of Information Technology is actively investigating the issue and working to restore services as quickly as possible.
- monitoring Jan 21, 2025, 05:28 PM UTC
The Department of Information Technology has identified the root cause of the issue and will continue to monitor service stability. During this time, access to Banner may remain intermittent.
- resolved Jan 21, 2025, 05:45 PM UTC
Banner services have been restored.
Notice November 25, 2024 Microsoft 365 Outage 18h 49m Microsoft Office 365
Started Nov 25, 2024, 06:39 PM UTC· resolved Nov 26, 2024, 01:28 PM UTC
- identified Nov 25, 2024, 06:39 PM UTC
We are aware of an issue causing degraded performance across multiple Microsoft services, including Exchange Online, Microsoft Teams, and SharePoint Online. Microsoft is actively investigating the situation and we will provide more information, including an estimated time to resolution, as soon as it becomes available.
- monitoring Nov 26, 2024, 12:53 AM UTC
Microsoft has reported that service is gradually recovering and anticipates full resolution by Monday, November 25, 2024, at 10 p.m. EST. They are closely monitoring the progress and will provide updates if the timeline changes.
- resolved Nov 26, 2024, 01:28 PM UTC
Microsoft has confirmed that service availability remains stable and healthy. They will continue extended monitoring and optimize the environment to resolve any remaining impacts. If you experience any further issues, please don't hesitate to contact the Technology Service Desk at (973) 275-2222 or [email protected].
Notice November 22, 2024 Canvas Outage 19m Canvas
Started Nov 22, 2024, 05:32 PM UTC· resolved Nov 22, 2024, 05:51 PM UTC
- investigating Nov 22, 2024, 05:32 PM UTC
Canvas, the University’s learning management system, is currently experiencing an outage. Users may encounter "500 Internal Server Errors" when attempting to log in. The vendor is aware of the issue and is actively working to resolve it.
- resolved Nov 22, 2024, 05:51 PM UTC
This incident has been resolved.