ServiceTitan incident

Maps issues in Dispatch with latest version of Chrome

Minor Resolved View vendor source →

ServiceTitan experienced a minor incident on August 23, 2024 affecting Dispatch, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 05:09 PM UTC
Resolved
Aug 24, 2024, 09:55 PM UTC
Duration
1d 4h
Detected by Pingoru
Aug 23, 2024, 05:09 PM UTC

Affected components

Dispatch

Update timeline

  1. investigating Aug 23, 2024, 05:09 PM UTC

    We are investigating an issue where customers on Chrome Version 128 are experiencing issues with Maps loading. We advise not updating to the latest version of Chrome until this issue has been resolved.

  2. resolved Aug 24, 2024, 09:55 PM UTC

    Maps are now loading properly on all versions of Chrome, including Chrome Version 128. This incident has been resolved.