ServiceTitan experienced a minor incident on September 18, 2024 affecting Telephony Platform: Inbound Calling, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 18, 2024, 08:16 PM UTC
We are currently experiencing issues with Phones Pro, so some ServiceTitan users may be encountering issues with inbound and/or outbound calling for Phones Pro. Our engineers are currently investigating the cause along with our 3rd party vendor. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Sep 18, 2024, 08:32 PM UTC
Regarding the recent issues with Phones Pro, our engineers believe that the issue is now resolved and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Sep 18, 2024, 08:43 PM UTC
This incident has been resolved.