ServiceTitan experienced a minor incident on September 27, 2024 affecting Office and Telephony Platform: Inbound Call Forwarding, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
OfficeTelephony Platform: Inbound Call Forwarding
Update timeline
- investigating Sep 27, 2024, 09:01 PM UTC
We are currently experiencing some performance issues, so ServiceTitan users may be encountering slowness and/or downtime. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Sep 27, 2024, 09:24 PM UTC
Regarding our performance issues, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Thank you for your patience!
- resolved Sep 27, 2024, 10:12 PM UTC
This incident has been resolved.