ServiceTitan experienced a major incident on April 17, 2025 affecting Office, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Office
Update timeline
- investigating Apr 17, 2025, 05:00 PM UTC
We are currently experiencing some performance issues, so ServiceTitan users may be encountering slowness and/or downtime. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Apr 17, 2025, 05:46 PM UTC
Regarding our performance issues, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Thank you for your patience!
- resolved Apr 17, 2025, 06:19 PM UTC
This incident has been resolved.