ServiceTitan experienced a critical incident on May 2, 2025 affecting Office and Mobile App, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
OfficeMobile App
Update timeline
- investigating May 02, 2025, 04:08 PM UTC
ServiceTitan users may be receiving 503 errors and be unable to access the application. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring May 02, 2025, 04:18 PM UTC
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues.
- resolved May 02, 2025, 04:42 PM UTC
This incident has been resolved.