ServiceTitan experienced a critical incident on June 16, 2025 affecting Office, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Office
Update timeline
- investigating Jun 16, 2025, 06:29 AM UTC
We are currently experiencing performance issues, so ServiceTitan users may be encountering slowness and/or downtime, and receiving application errors. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Jun 16, 2025, 06:33 AM UTC
Regarding our performance issues, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Thank you for your patience!
- resolved Jun 16, 2025, 06:41 AM UTC
This incident has been resolved.