ServiceTitan experienced a major incident on June 18, 2025 affecting Enterprise Hub, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Hub
Update timeline
- investigating Jun 18, 2025, 05:56 PM UTC
Some ServiceTitan users may be experiencing issues with logging into Enterprise Hub. We advise that users already logged in not attempt to refresh or log out. Our engineers are currently investigating the cause and looking for a resolution. Thank you for your patience!
- monitoring Jun 18, 2025, 06:10 PM UTC
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Jun 18, 2025, 06:47 PM UTC
This incident has been resolved.