ServiceChannel incident

Delays in receiving support emails

Ongoing since 07:09 PM UTC, affecting Zendesk.

identified Nov 12, 2026, 07:22 PM UTC

We are continuing to work on a fix for this issue.

Started
Nov 12, 2026, 07:09 PM UTC
Resolved
Ongoing
Duration
● 46m
Detected by Pingoru
Nov 12, 2026, 07:09 PM UTC

Affected components

Zendesk

Update timeline

  1. identified Nov 12, 2026, 07:09 PM UTC

    We are currently experiencing delays in receiving emails sent to our support team due to an ongoing Microsoft service issue affecting email delivery.

  2. identified Nov 12, 2026, 07:22 PM UTC

    We are continuing to work on a fix for this issue.

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