ServiceChannel incident

ServiceChannel System Performance Degradation

Resolved after 44 minutes, affecting Work Order Manager, on May 8, 2023.

monitoring May 08, 2023, 03:44 PM UTC

System stability has been restored and services are functioning normally. We will continue to monitor closely for any further issues.

Started
May 08, 2023, 03:17 PM UTC
Resolved
May 08, 2023, 04:01 PM UTC
Duration
44m
Detected by Pingoru
May 08, 2023, 03:17 PM UTC

Affected components

Work Order Manager

Update timeline

  1. investigating May 08, 2023, 03:17 PM UTC

    We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.

  2. monitoring May 08, 2023, 03:44 PM UTC

    System stability has been restored and services are functioning normally. We will continue to monitor closely for any further issues.

  3. resolved May 08, 2023, 04:01 PM UTC

    This incident has been resolved. All services are working as expected.

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