ServiceChannel incident

Service channel System Performance Degradation

Resolved after 58 minutes, affecting Login and Fixxbook and 1 more, on September 30, 2024.

monitoring Sep 30, 2024, 08:37 PM UTC

We have restored functionality to impacted services, we are monitoring the results to ensure there are no further issues.

Started
Sep 30, 2024, 08:06 PM UTC
Resolved
Sep 30, 2024, 09:05 PM UTC
Duration
58m
Detected by Pingoru
Sep 30, 2024, 08:06 PM UTC

Affected components

LoginFixxbookLoginDashboardWork Order ManagerWork Order ManagerProposal ManagerProposal ManagerInvoice ManagerInvoice Manager

Update timeline

  1. investigating Sep 30, 2024, 08:06 PM UTC

    We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.

  2. monitoring Sep 30, 2024, 08:37 PM UTC

    We have restored functionality to impacted services, we are monitoring the results to ensure there are no further issues.

  3. resolved Sep 30, 2024, 09:05 PM UTC

    This incident has been resolved. All services are working as expected.

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