ServiceChannel incident

Looker Performance Degradation & interrupted service

Minor Vendor's status page →

Resolved after 21 hours 23 minutes, affecting Data Direct and Analytics Dashboard and 1 more, on July 21, 2025.

monitoring Jul 22, 2025, 12:06 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 21, 2025, 03:39 PM UTC
Resolved
Jul 22, 2025, 01:03 PM UTC
Duration
21h 23m
Detected by Pingoru
Jul 21, 2025, 03:39 PM UTC

Affected components

Data DirectAnalytics DashboardAnalytics Download

Update timeline

  1. investigating Jul 21, 2025, 03:39 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 21, 2025, 06:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 21, 2025, 08:54 PM UTC

    We are actively working with Looker support to resolve the issue

  4. monitoring Jul 22, 2025, 12:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2025, 01:03 PM UTC

    This incident has been resolved.

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