Resolved after 11 hours 47 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on October 20, 2025.
AWS has reported improvements in recovery on their end, and we are now seeing Service Fusion systems successfully navigating as expected. While functionality appears stable, our team will continue to actively monitor performance to ensure full resolution and prevent any recurrence.
Affected components
Update timeline
- monitoring Oct 20, 2025, 11:40 AM UTC
A fix has been implemented to assist in the recovery of AWS issues from the period of 10 /19. We are monitoring the results.
- monitoring Oct 20, 2025, 12:48 PM UTC
We are continuing to monitor as AWS continues the recovery process.
- monitoring Oct 20, 2025, 01:56 PM UTC
We are continuing to monitor as AWS continues the recovery process.
- monitoring Oct 20, 2025, 02:56 PM UTC
We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
- monitoring Oct 20, 2025, 04:20 PM UTC
We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
- monitoring Oct 20, 2025, 06:28 PM UTC
We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
- monitoring Oct 20, 2025, 09:41 PM UTC
AWS has reported improvements in recovery on their end, and we are now seeing Service Fusion systems successfully navigating as expected. While functionality appears stable, our team will continue to actively monitor performance to ensure full resolution and prevent any recurrence.
- resolved Oct 20, 2025, 11:28 PM UTC
This incident has been resolved.
Your product runs on more than Service Fusion
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services