Service Fusion incident

Errors When Attempting to Save Estimates and Jobs

Resolved after 3 hours 59 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on September 28, 2026.

monitoring Sep 28, 2026, 07:21 PM UTC

The fix for the jobs and estimates saving issue is live, and functionality has returned to normal. We’re working to restore impacted historical data.

Started
Sep 28, 2026, 06:15 PM UTC
Resolved
Sep 28, 2026, 10:14 PM UTC
Duration
3h 59m
Detected by Pingoru
Sep 28, 2026, 06:15 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker AppCustomer Web Portal & Customer Apps

Update timeline

  1. investigating Sep 28, 2026, 07:15 PM UTC

    We are currently investigating reports of errors when attempting to save estimates and jobs.

  2. monitoring Sep 28, 2026, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 28, 2026, 07:21 PM UTC

    The fix for the jobs and estimates saving issue is live, and functionality has returned to normal. We’re working to restore impacted historical data.

  4. resolved Sep 28, 2026, 10:14 PM UTC

    This incident has been resolved.

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