Resolved after 1 hour 13 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on December 12, 2025.
We are continuing to investigate this issue.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domains
Update timeline
- investigating Dec 12, 2025, 01:02 AM UTC
We are actively investigating reports of errors occurring during the creation of new customer records. All other system functions remain operational at this time. Our team is working to identify the root cause and implement a resolution as quickly as possible.
- investigating Dec 12, 2025, 01:45 AM UTC
We are continuing to investigate this issue.
- resolved Dec 12, 2025, 02:36 PM UTC
This incident has been resolved.
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