Service Fusion incident

'Hmmm' errors

Resolved after 16 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on January 8, 2026.

investigating Jan 08, 2026, 05:30 PM UTC

Investigating reports of various 'Hmmm' errors received while operating in Service Fusion.

Started
Jan 08, 2026, 05:30 PM UTC
Resolved
Jan 08, 2026, 05:46 PM UTC
Duration
16m
Detected by Pingoru
Jan 08, 2026, 05:30 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.aiGPS Fleet Tracking

Update timeline

  1. investigating Jan 08, 2026, 05:30 PM UTC

    Investigating reports of various 'Hmmm' errors received while operating in Service Fusion.

  2. resolved Jan 08, 2026, 05:46 PM UTC

    This incident has been resolved.

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