Service Fusion experienced a minor incident on March 25, 2026 affecting Admin System - admin.servicefusion.com, lasting 22h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2026, 01:39 PM UTC
We are currently looking into reports where some users are seeing a “loading the details” message when accessing certain areas of the platform. Our team is actively investigating the cause, and we’ll provide an update as soon as more information is available. In the meantime, please try clearing your browser cache and cookies, as this has resolved the issue for most users. We appreciate your patience and will keep you informed as we work toward a full resolution. If you continue to experience the issue after clearing your cache, please reach out to our Support team.
- investigating Mar 25, 2026, 01:45 PM UTC
We are continuing to investigate this issue.
- resolved Mar 26, 2026, 12:19 PM UTC
This incident has been resolved.