Service Fusion incident

QuickBooks Online sync issues

Resolved after 21 hours 14 minutes, affecting QuickBooks Online Integration, on March 30, 2026.

investigating Mar 30, 2026, 05:08 PM UTC

We are currently investigating reports from some customers that their customer records are not syncing to QuickBooks Online. Our team is actively reviewing the issue to identify the root cause and restore full functionality as quickly as possible. We will provide additional updates as soon as more information becomes available. Thank you for your patience, and we apologize for any inconvenience this may cause.

Started
Mar 30, 2026, 05:08 PM UTC
Resolved
Mar 31, 2026, 02:23 PM UTC
Duration
21h 14m
Detected by Pingoru
Mar 30, 2026, 05:08 PM UTC

Affected components

QuickBooks Online Integration

Update timeline

  1. investigating Mar 30, 2026, 05:08 PM UTC

    We are currently investigating reports from some customers that their customer records are not syncing to QuickBooks Online. Our team is actively reviewing the issue to identify the root cause and restore full functionality as quickly as possible. We will provide additional updates as soon as more information becomes available. Thank you for your patience, and we apologize for any inconvenience this may cause.

  2. resolved Mar 31, 2026, 02:23 PM UTC

    This incident has been resolved.

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