Resolved after 2 hours 53 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on April 6, 2022.
We are observing full recovery. We are closely monitoring all systems to ensure full recovery across the platform.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai
Update timeline
- investigating Apr 06, 2022, 04:55 PM UTC
We are currently investigating reports of internal server errors experienced throughout the platform.
- monitoring Apr 06, 2022, 05:13 PM UTC
We are observing full recovery. We are closely monitoring all systems to ensure full recovery across the platform.
- resolved Apr 06, 2022, 07:49 PM UTC
This incident has been resolved.
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