Service Fusion incident

Bad Gateway

Resolved after 1 hour 19 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on August 31, 2022.

investigating Aug 31, 2022, 07:33 PM UTC

We are continuing to investigate this issue.

Started: Aug 31, 2022, 06:36 PM UTC
Resolved: Aug 31, 2022, 07:56 PM UTC
Duration: 1h 19m
Detected by Pingoru: Aug 31, 2022, 06:36 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai

Update timeline

investigating Aug 31, 2022, 06:36 PM UTC

We are receiving reports of "Bad Gateway" errors when navigating in Service Fusion. We are investigating this issue.
investigating Aug 31, 2022, 07:00 PM UTC

We are continuing to investigate this issue.
investigating Aug 31, 2022, 07:33 PM UTC

We are continuing to investigate this issue.
resolved Aug 31, 2022, 07:56 PM UTC

This incident has been resolved.

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