Service Fusion incident
'Could not connect to server' preventing sign in to the Field Worker Application
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Resolved after 3 hours 6 minutes, affecting Worker App, on October 4, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Worker App
Update timeline
- investigating Oct 04, 2022, 05:27 PM UTC
We are currently investigating reports of receiving an error when attempting to sign - in to the field worker application. Error received: "Could not connect to the server"
- investigating Oct 04, 2022, 05:57 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 04, 2022, 06:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 04, 2022, 08:33 PM UTC
This incident has been resolved.
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