Resolved after 1 hour 49 minutes, affecting Admin System - admin.servicefusion.com and vip1, vip2 and other *.totalfsm.com domains and 1 more, on October 4, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Admin System - admin.servicefusion.comvip1, vip2 and other *.totalfsm.com domainsCustomer Web Portal & Customer AppsFusionPayServiceCall.ai
Update timeline
- investigating Oct 04, 2022, 08:10 PM UTC
We are currently investigating reports of users receiving Internal Server Errors while using the Service Fusion back office / admin portal.
- monitoring Oct 04, 2022, 08:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 04, 2022, 09:59 PM UTC
This incident has been resolved.
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