Resolved after 3 hours 19 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on October 12, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai
Update timeline
- investigating Oct 12, 2022, 06:38 PM UTC
We are currently investigating reports of users receiving a '502 Bad Gateway' error.
- monitoring Oct 12, 2022, 06:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2022, 09:58 PM UTC
This incident has been resolved.
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