Service Fusion incident

Email Deliverability

Minor Vendor's status page →

Resolved after 4 hours 23 minutes, affecting Admin System - admin.servicefusion.com and Worker App, on March 21, 2023.

monitoring Mar 21, 2023, 09:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 21, 2023, 06:03 PM UTC
Resolved
Mar 21, 2023, 10:27 PM UTC
Duration
4h 23m
Detected by Pingoru
Mar 21, 2023, 06:03 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker App

Update timeline

  1. investigating Mar 21, 2023, 06:03 PM UTC

    We are currently investigating reports relating to email deliverability through the Service Fusion platform.

  2. investigating Mar 21, 2023, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 21, 2023, 08:23 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 21, 2023, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 21, 2023, 10:27 PM UTC

    This incident has been resolved.

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