Resolved after 2 hours, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on April 13, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai
Update timeline
- investigating Apr 13, 2023, 11:46 AM UTC
We are currently investigating reports of system inaccessibility.
- monitoring Apr 13, 2023, 12:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2023, 01:46 PM UTC
This incident has been resolved.
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