Service Fusion incident

Creating Repeating Jobs

Resolved after 4 hours 4 minutes, affecting Admin System - admin.servicefusion.com and vip1, vip2 and other *.totalfsm.com domains and 1 more, on April 21, 2023.

monitoring Apr 21, 2023, 06:34 PM UTC

Repeat jobs are creating without issue.

Started
Apr 21, 2023, 05:29 PM UTC
Resolved
Apr 21, 2023, 09:33 PM UTC
Duration
4h 4m
Detected by Pingoru
Apr 21, 2023, 05:29 PM UTC

Affected components

Admin System - admin.servicefusion.comvip1, vip2 and other *.totalfsm.com domainsAPI (beta)

Update timeline

  1. investigating Apr 21, 2023, 05:29 PM UTC

    We are investigating reports of repeat job creation resulting in an error message....

  2. monitoring Apr 21, 2023, 06:34 PM UTC

    Repeat jobs are creating without issue.

  3. resolved Apr 21, 2023, 09:33 PM UTC

    This incident has been resolved.

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