Resolved after 3 hours 28 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on May 8, 2023.
A fix has been implemented and we are seeing system stabilization. We will continue to monitor the results.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.ai
Update timeline
- investigating May 08, 2023, 03:32 PM UTC
We are investigating reports of Internal Server Errors while using Service Fusion.
- monitoring May 08, 2023, 04:02 PM UTC
A fix has been implemented and we are seeing system stabilization. We will continue to monitor the results.
- resolved May 08, 2023, 07:00 PM UTC
This incident has been resolved.
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