Resolved after 25 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on October 16, 2023.
We are currently investigating reports of the inability to distribute email and SMS communications that contain .pdf messages, either attached or embedded.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsCustomer Web Portal & Customer Apps
Update timeline
- investigating Oct 16, 2023, 01:21 PM UTC
We are currently investigating reports of the inability to distribute email and SMS communications that contain .pdf messages, either attached or embedded.
- resolved Oct 16, 2023, 01:46 PM UTC
This incident has been resolved.
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