Service Fusion incident
Investigating reports of receiving error messages when accessing Service Fusion
Notice Vendor's status page →
Resolved after 1 hour 39 minutes, affecting Admin System - admin.servicefusion.com and Worker App and 1 more, on April 1, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Admin System - admin.servicefusion.comWorker Appvip1, vip2 and other *.totalfsm.com domainsQuickBooks Desktop IntegrationQuickBooks Online IntegrationCustomer Web Portal & Customer AppsAPI (beta)FusionPayServiceCall.aiGPS Fleet Tracking
Update timeline
- investigating Apr 01, 2024, 01:29 PM UTC
We are currently investigating this issue.
- investigating Apr 01, 2024, 01:48 PM UTC
We are continuing to investigate this issue.
- investigating Apr 01, 2024, 02:03 PM UTC
We are continuing to investigate this issue.
- identified Apr 01, 2024, 02:12 PM UTC
The issue has been identified and we are working on implementing a fix.
- monitoring Apr 01, 2024, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2024, 03:08 PM UTC
This incident has been resolved.
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