Service Fusion incident

Estimate, job, and invoice accessibility

Resolved after 1 hour 37 minutes, affecting Admin System - admin.servicefusion.com and Worker App, on August 11, 2025.

monitoring Aug 11, 2025, 09:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 11, 2025, 08:42 PM UTC
Resolved
Aug 11, 2025, 10:19 PM UTC
Duration
1h 37m
Detected by Pingoru
Aug 11, 2025, 08:42 PM UTC

Affected components

Admin System - admin.servicefusion.comWorker App

Update timeline

  1. investigating Aug 11, 2025, 08:42 PM UTC

    We are currently investigating reports of slow response times when accessing estimates, jobs, and invoices. We are working to identify the issue and will continue to update here as more information becomes available.

  2. monitoring Aug 11, 2025, 09:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2025, 10:19 PM UTC

    This incident has been resolved.

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