Servers Australia experienced a notice incident on May 21, 2025 affecting Sydney and Cloud Servers, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
SydneyCloud Servers
Update timeline
- monitoring May 21, 2025, 11:20 PM UTC
A node hosting SolusVM Cloud Servers went offline temporarily. This has been brought back online, and all affected VMs have powered back on. We're looking into ways to prevent this in future. This incident did NOT impact Cloud Servers hosted on our VMware platform.
- monitoring May 21, 2025, 11:25 PM UTC
We are continuing to monitor for any further issues.
- resolved May 22, 2025, 05:30 AM UTC
This incident has been resolved.