Servers Australia experienced a minor incident on March 19, 2025 affecting Equinix SY1 and Sydney and 1 more component, lasting 12h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2025, 08:35 AM UTC
Equinix are currently investigating a power disturbance with SY1-Generator-A1, SY1-Generator-A2, SY1-Generator-A3 & SY1-Generator-B1. No services are known to be impacted at this time. However, please contact us if you are experiencing any service impact thought to be related to this incident.
- identified Mar 19, 2025, 08:53 AM UTC
Equinix site staff reports that the HV breaker tripped on the utility side. Ausgrid is investigating, and Equinix are currently monitoring the power and cooling system.
- resolved Mar 19, 2025, 09:05 PM UTC
Equinix IBX site staff reports that the site is back to mains power. The substation had issues that caused the power outage. This issue is now resolved as of 19-March-2025 21:20 Site Local Time.