ServerBase AG Outage History

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ServerBase AG had 19 outages in the last 2 years totaling 302h 41m of downtime — averaging 0.8 incidents per month.

There were 19 ServerBase AG outages since June 17, 2025 totaling 302h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.serverbase-status.net

Minor June 15, 2026

Wartungsarbeiten SwissDesk (My Workplace 2.0)

Detected by Pingoru
Jun 15, 2026, 07:00 PM UTC
Resolved
Jun 16, 2026, 12:30 AM UTC
Duration
5h 30m
Affected: Customer Servers (CHZHC1/ZRH1)
Timeline · 1 update
  1. completed Jun 16, 2026, 12:30 AM UTC

    Das monatliche Wartungsfenster an unseren SwissDesk (My Workplace 2.0) Umgebungen am Standord CHZHC1 wird zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 21:00 von Ihrer Citrix Sitzung ab, Ihr System wird mind. einmal neu gestartet. Bei Fragen oder Problemen wenden Sie sich bitte an den ServerBase Support: https://serverbase.ch/unternehmen/supportcenter/ -------*- We perform the monthly maintenance window for SwissDesk (My Workplace 2.0 environments in our CHAGC1 datacenter at the stated time. Please logoff before 9pm from your Citrix session, your system will be rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/

Read the full incident report →

Minor June 11, 2026

Wartungsarbeiten Managed Server / OnPrem Server

Detected by Pingoru
Jun 11, 2026, 07:00 PM UTC
Resolved
Jun 12, 2026, 01:00 AM UTC
Duration
6h
Affected: Managed Servers / OnPrem Systems
Timeline · 1 update
  1. completed Jun 12, 2026, 01:00 AM UTC

    Die monatlichen Wartungsfenster an Managed Server Windows / Linux sowie OnPrem Systemen werden zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 21:00 Uhr von Ihren Systemen ab, diese werden mind. einmal neu gestartet. Bei Fragen werden Sie sich bitte an unseren Support: https://serverbase.ch/unternehmen/supportcenter/ ------*- We perform the monthly maintenance window for Managed Server Windows / Linux and OnPrem Systems at the stated time. Please logoff before 9pm from your system, it will get rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/

Read the full incident report →

Minor June 9, 2026

Hosted Exchange: Self-Service Portal Update

Detected by Pingoru
Jun 09, 2026, 10:00 AM UTC
Resolved
Jun 09, 2026, 12:00 PM UTC
Duration
2h
Affected: Hosted Exchange
Timeline · 1 update
  1. completed Jun 09, 2026, 12:00 PM UTC

    Wir aktualisieren das Hosted Exchange Self-Service Portal auf eine neue Version. Während dem Update steht das Portal teilweise nicht zur Verfügung, der Betrieb von Hosted Exchange ist NICHT beeinträchtigt. ------* We update our Hosted Exchange Self-Service Portal with the latest updates. During the update, the portal is partially unavailable, the operation of Hosted Exchange is NOT affected.

Read the full incident report →

Minor May 17, 2026

Wartungsarbeiten Dedicated SwissDesk

Detected by Pingoru
May 17, 2026, 09:30 PM UTC
Resolved
May 18, 2026, 01:00 AM UTC
Duration
3h 30m
Affected: Dedicated Citrix
Timeline · 1 update
  1. completed May 18, 2026, 01:00 AM UTC

    Die monatlichen Wartungsfenster an Dedicated SwissDesk werden zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 23:59 von Ihrer Citrix Sitzung ab, Ihr System wird mind. einmal neu gestartet. Bei Fragen oder Problemen wenden Sie sich bitte an den ServerBase Support: https://serverbase.ch/unternehmen/supportcenter/ --------- We perform the monthly maintenance window for Dedicated SwissDesk at the stated time. Please logoff before 11:59 pm from your Citrix Session, your system will be rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/

Read the full incident report →

Minor May 17, 2026

Wartungsarbeiten Hosted PBX / CloudStorage

Detected by Pingoru
May 17, 2026, 07:00 PM UTC
Resolved
May 18, 2026, 01:00 AM UTC
Duration
6h
Affected: CloudStorageHosted PBX
Timeline · 1 update
  1. completed May 18, 2026, 01:00 AM UTC

    Wir führen unsere monatlichen Wartungsfenster an den Hosted PBX und CloudStorage Systemen zum gennanten Zeitpunkt durch. Während der Wartung kann es zu Verbindungsunterbrüchen kommen. Bei Fragen oder Problemen, wenden Sie sich bitte an den ServerBase Support: https://serverbase.ch/unternehmen/supportcenter/ ------ We perform the monthly maintenance window on the hosted PBX and CloudStorage systems at the time stated. During the maintenance connection interruptions could occur. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/

Read the full incident report →

Minor April 16, 2026

2026-04-16 Wartungsarbeiten Managed Server / OnPrem Server

Detected by Pingoru
Apr 16, 2026, 07:00 PM UTC
Resolved
Apr 17, 2026, 01:00 AM UTC
Duration
6h
Affected: Managed Servers / OnPrem Systems
Timeline · 1 update
  1. completed Apr 17, 2026, 01:00 AM UTC

    Die monatlichen Wartungsfenster an Managed Server Windows / Linux sowie OnPrem Systemen werden zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 21:00 Uhr von Ihren Systemen ab, diese werden mind. einmal neu gestartet. Bei Fragen werden Sie sich bitte an unseren Support: https://serverbase.ch/unternehmen/supportcenter/ ------*- We perform the monthly maintenance window for Managed Server Windows / Linux and OnPrem Systems at the stated time. Please logoff before 9pm from your system, it will get rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/

Read the full incident report →

Minor August 22, 2025

Core Network: Emergency Software Update from 2025-08-22 10:45 to 2025-08-22 12:45

Detected by Pingoru
Aug 22, 2025, 08:42 AM UTC
Resolved
Aug 22, 2025, 10:19 AM UTC
Duration
1h 37m
Affected: Customer Servers (CHZHC1/ZRH1)Customer Servers (CHAGC1/LPG1)Dedicated CitrixCluster VPS (Legacy) / awesome.cloud VPSVirtual Datacenter (VDC) - Region ZRH1BackBone / Router - Region LPG1Managed Firewalls - Region ZRH1Managed Firewalls - Region LPG1Customer Servers (awesome.cloud)BackBone / Router - Region ZRH1

Read the full incident report →