ServerBase AG incident

Wartungsarbeiten SwissDesk (My Workplace 2.0)

Minor Resolved View vendor source →

ServerBase AG experienced a minor incident on July 20, 2026 affecting Customer Servers (CHZHC1/ZRH1), lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 07:00 PM UTC
Resolved
Jul 21, 2026, 01:00 AM UTC
Duration
6h
Detected by Pingoru
Jul 20, 2026, 07:00 PM UTC

Affected components

Customer Servers (CHZHC1/ZRH1)

Update timeline

  1. completed Jul 21, 2026, 01:00 AM UTC

    Das monatliche Wartungsfenster an unseren SwissDesk (My Workplace 2.0) Umgebungen am Standord CHZHC1 wird zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 21:00 von Ihrer Citrix Sitzung ab, Ihr System wird mind. einmal neu gestartet. Bei Fragen oder Problemen wenden Sie sich bitte an den ServerBase Support: https://serverbase.ch/unternehmen/supportcenter/ -------*- We perform the monthly maintenance window for SwissDesk (My Workplace 2.0 environments in our CHAGC1 datacenter at the stated time. Please logoff before 9pm from your Citrix session, your system will be rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/